Oil paint filter

[louisav89976763]

I only recently got PS CC 17 and Lightroom.  Why can't I use the Oil paint filter?  It's disabled.  I would really love to try it out.

[c.pfaffenbichler]

Could you please post a screenshot with the pertinent Dialogs and Panels (Layers, Channels, Options Bar, …) visible?

What are the image’s Color Mode and bit depth?

What are Photoshop’s Graphics Processor Settings?

[louisav89976763]

[louisav89976763]

[louisav89976763]

[louisav89976763]

[louisav89976763]

I think my Graphics card is outdated, because I can't use 3D either.  I have an Intel HD graphics 8.15.10.2189 

2010/07/28

[SG...]

Hi,

You can check here to see if any updates are available for you particular setup: Drivers & Software

regards,

steve

[Guest]

Follow these steps:

1. Select Preferences > Performance.
2. Ensure that Use Graphics Processor is selected.
3. Open the Advanced Graphics Processor Settings dialog.
4. Select Use Native Operating System GPU Acceleration

[louisav89976763]

Use Native Operating System GPU Acceleration is greyed out, so I can't click it.

[louisav89976763]

Updated drivers, still not fixed.

[SG...]

Hi,

Can you go to Help> System Info... and paste in the info from teh top down to "Installed components:"?

You have an integrated Intel chipset, and a driver update might be the answer.

regards,

steve

[louisav89976763]

[louisav89976763]

[louisav89976763]

[louisav89976763]

[louisav89976763]

Posted screenshots for you.  Can you see anything there that might be the cause of the problem or do you think I should just get a new graphics card?

[Barbara Ash]

The Oil Paint filter works with RGB files, but not on CMYK or LAB files. Convert your image to RGB (Image > Mode) and you should be able to use the filter.

[SG...]

Hi,

You can also check this document: Oil Paint is grayed out in Photoshop

regards,

steve

[gener7]

Just looking at the amount of ram allocated to Photoshop, the amount of ram you have on your system is around 4GB. That's pretty sparse for CC 2017

What's recommended:

• Intel® Core 2 or AMD Athlon® 64 processor; 2 GHz or faster processor
• Microsoft Windows 7 with Service Pack 1, Windows 8.1, or Windows 10
• 2 GB or more of RAM (8 GB recommended)
• 2.6 GB or more of available hard-disk space for 32-bit installation; 3.1 GB or more of available hard-disk space for 64-bit installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system)
• 1024 x 768 display (1280x800 recommended) with 16-bit color and 512 MB or more of dedicated VRAM; 2 GB is recommended*
• OpenGL 2.0-capable system
• Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services.**

[louisav89976763]