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LR5 error previewcach

New Here ,
Mar 23, 2017 Mar 23, 2017

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Hello everyone,

Every time when i boot LR after i have shut down the pc, i get the error, LR has found an error, previewcache.

I delete the preview cache on the HDD, LR works again, but this can not be every time.
I never changed something, it occurs since one week.

Thank you for your answers!

Best regards,

Filip

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Community Expert ,
Mar 23, 2017 Mar 23, 2017

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Are you using LR 5.7.1?

If not, update to it first: Download Photoshop Lightroom

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New Here ,
Apr 01, 2017 Apr 01, 2017

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Thank you for the answer but i have the latest version.

I tried to update, but LR says there are no updates.

Best regards.

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Community Expert ,
Apr 01, 2017 Apr 01, 2017

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If you use Windows 10, try to turn off Windows Fast Startup in the energy options.

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New Here ,
Apr 05, 2017 Apr 05, 2017

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Hello everybody,

Thank you for your answers, i will keep them in mind because LR works again normal, no more errors.

I have nothing changed yet so if the problem comes back, i will try to turn of fast startup or check the ssd disk.

I have noticed that when i immediate start up LR after starting the pc, everything runs normal and that i leave LR in the library modus when quiting.  I think that the first error was caused by leaving LR in the print modus.

Best regards and thank you all.

Filip

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Adobe Employee ,
Mar 24, 2017 Mar 24, 2017

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New Here ,
Apr 01, 2017 Apr 01, 2017

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I still have the same problem. 

When i quit LR and start it again, no problems.  The problem starts when i start up the pc the day after or later.

I have two ssd drives, on the second drive there is the LR Library.  The photo's are on a separate big HDD in the PC.

I have never changed did.

Do you think i need a fresh installation of LR?

Best regards,

Filip

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Community Expert ,
Apr 01, 2017 Apr 01, 2017

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Reinstalling is not likely to fix the problem.

If the preview cache keeps getting corrupted, something might be wrong with the hard drive.

With Lightroom closed, copy the whole folder with catalog and previews to one of your other drives.

Then double-click the catalog file in the new location to launch Lightroom, and see if it works better.

If it does, you should probabaly run a diagnostic program on the drive that you used originally to check if it there is a problem with it.

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