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New Here ,
Apr 05, 2017 Apr 05, 2017

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For the last 5 months i've gotten charged for the 9.99 a month and thought it would stop after my year of lightroom and photoshop, Then it didn't and then I just today found out I was paying for the cloud storage which I don't need at all!  Is there anyway to get any money back! Please!!

Thanks

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Adobe Employee ,
Apr 06, 2017 Apr 06, 2017

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Hi Carag143,

I see you have an Adobe account under the same Adobe ID as with forums.I see a Creative Cloud subscription under this ID which is under the cancellation process.

Let us know if we can help you with anything else.

You may also Contact Customer Care for support.

Feel free to reach out us for any other query.

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New Here ,
May 12, 2017 May 12, 2017

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It said I cancled  it and I still got charged for a photography plan on my card when I shouldnt be paying for anything, the past 6 months now its being charged and I keep trying to find out what it is! I want my money back, its ridiculous!!!

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Adobe Employee ,
May 15, 2017 May 15, 2017

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Hi Carag143,

Kindly get in touch with Support for help and information.

Contact Customer Care

Thanks

Kanika

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