Latest InDesign CC 'loading' screen will not disappear

[LarryNickname]

Whenever I start my iMac, if InDesign has been open when shut down, and I go to use InDesign, the attached ID screen stays floating on top of documents. I have to quit and relaunch for it to disappear. I have trashed preferences etc, but it still happens. Any ideas?

[Barb Binder]

Which technique did you use to trash preferences? The keystroke option or manually finding and deleting InDesign Defaults and InDesign SavedData files? If the former, try the latter:

Troubleshooting 101: Replace, or "trash" your InDesign preferences

[LarryNickname]

I tried both. No joy

[Barb Binder · Accepted solution]

Did you try signing out of your CC account and back in again?

And it that isn't it, next up is an uninstall/reinstall. And you should run the CC clearer tool in between.

Use the Creative Cloud Cleaner Tool to solve installation problems