Very weird error?

[samanthah93999664]

Hello CA fourms, I have a question for you.

I am trying to import a character into CA from Photoshop. However, when I go to import and then open my PSD file, I get an error message that says:

Error: loadPuppet: expects non-writable handles as leaves, but found one with children.

Error code: (utils.js:21)

Error code: (engine.js.1157)

Error code: (bootstrap.js:3)

I have never seen this before. What in the world does it mean? Is 'children' referring to sub layers? This only happens with one of my characters.

Thanks in advance,

SH

[oksamurai]

That's a new one to me. Could you share here or DM me your PSD via a shared link on Google Drive, Dropbox, or Creative Cloud to take a closer look?

[Jeff Almasol]

Was this a puppet that was imported directly from a PSD file, or a puppet that had shared (Promote for Reuse) parts? We fixed an issue related to shared parts for the next version, so if this issue is appearing with a simple import of a PSD, it'd be helpful to get a copy of the PSD so that we can try to address. Thanks.

[samanthah93999664]

Yes, I can give you the file. I will try to send it through a DM. Thanks!

[samanthah93999664]

https://drive.google.com/drive/folders/0B_IO1Ipw9QUzRmcxN0NoajR1bHc?usp=sharing

[Jeff Almasol]

Thanks... got the file and can reproduce the error in both Beta 5 and the upcoming release. I'll need to check with our dev team if there's a workaround for now. Thanks for your patience while we investigate the issue.

[Jeff Almasol]

It seems to be the Pinpoints group of layers, possibly because there is no artwork in that Pinpoints group. If I move those 5 layers into the Body group (i.e., don't put them in a Pinpoints group), the error doesn't appear. Will this be OK for you?

Thanks.