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Upgraded and now photos won't import

New Here ,
Apr 06, 2017 Apr 06, 2017

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I just upgraded to Lightroom version 6.3, and now I can't import photos. It lets me see them and click on the import button, but then it goes to the screen where it says "Importing files" and nothing happens. I've tried restarting the computer but that hasn't helped.

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correct answers 1 Correct answer

Community Expert , Apr 06, 2017 Apr 06, 2017

Please update to 6.9 from the Help menu or directly from here: Download Photoshop Lightroom

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Community Expert ,
Apr 06, 2017 Apr 06, 2017

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Please update to 6.9 from the Help menu or directly from here: Download Photoshop Lightroom

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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