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Problem upgrading Lightroom CC 2015.8

Explorer ,
Apr 07, 2017 Apr 07, 2017

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Clicking on Help>Updates indicates that I have an update to install to give me 2015.9. Clicking on the update button gives a pop-up screen which says I have to save my work and close Adobe Lightroom before continuing.  I am not sure what I have to do to "save my work", and if I close Lightroom how can I continue with the update as I am out of Lightroom?

The answer is probably simple, but I am baffled. Grateful for any help!

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correct answers 1 Correct answer

Community Expert , Apr 07, 2017 Apr 07, 2017

Lightroom has to be closed when an update is installed - you can't update a program when it is running.

The update will be downloaded and installed after you have closed Lightroom. (it may take a few minutes)

If it doesn't work, you download the 6.9 update from here: Download Photoshop Lightroom

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Community Expert ,
Apr 07, 2017 Apr 07, 2017

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Ligtroom needs to be closed when the update is installed.

And your work is saved automatically to the catalog without any action on your part, so just close Lightroom.

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Explorer ,
Apr 07, 2017 Apr 07, 2017

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Dear Per,

Thanks for your quick reply. If Lightroom is closed, how do I install the update? should I go to the Lightroom website, find the update and download it?

Again, thanks for your help!

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Community Expert ,
Apr 07, 2017 Apr 07, 2017

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Lightroom has to be closed when an update is installed - you can't update a program when it is running.

The update will be downloaded and installed after you have closed Lightroom. (it may take a few minutes)

If it doesn't work, you download the 6.9 update from here: Download Photoshop Lightroom

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Explorer ,
Apr 07, 2017 Apr 07, 2017

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Many thanks, Per, problem solved!

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