Scratch disks are full

[KnightInExile]

I attempted to launch Photoshop on my Mac, but was unsuccessful because the scratch disks are full.

Please see the following notifications:

I've read some articles on how to erase the scratch disks while you are in Photoshop, but in my case I can't even launch Photoshop.

How is it possible for me to erase the scratch disks if I can't even launch Photoshop? 

[davescm · Accepted solution]

Hi

If you are on Windows (not sure about Mac) hold down Ctrl and Alt  whilst clicking on the icon to launch Photoshop.

You should get a scratch disk preference dialogue

[melissapiccone]

Is your main hard drive full? By default PS uses your main internal hard drive as it's primary scratch disk. You need to clean out your hard drive. I had this issue the other day teaching in a lab - all the computers were full. I had to delete a bunch of junk on 13 machines so my students and I could get through the day.

[KnightInExile]

Hello Melissa.

My apologies for the late reply. My main hard drive info is as follows:

Capacity: 498.88 GB

Available: 54.84 GB

Used: 444, 039, 299, 072

Bytes: 444.04 GB on disk

Should I proceed to delete my hard drive?

[melissapiccone]

You should definitely make room on your hard drive.