After effects

[jibing5665013]

After effects crashes in solving camera
when i use 3d camera tracking..
i'm using windows 10 home 64 bit

[Disore]

Version AE? Computer specs? Error message?

[jibing5665013]

After Effects CC 2017
AMD R5 graphics 512 mb
4GB Ram
Windows 10 home 64-bit
error message :

[jibing5665013]

After Effects CC 2017
AMD A8-6410
AMD R5 Graphics 512 mb
4GB Ram
Windows 10 home 64-bit

[Disore]

In fact I don't know the reason. Maybe try to clean temp database and prerendered files in Preferences. And set maximum GB in RAM for Adobe Products (I suppose it'll be 3 GB). In truth it's too small capacity of RAM and Graphics RAM. Let's listen for other answers

[Szalam]

As Disore says, 4 GB of RAM is barely enough to run After Effects. Make sure AE is set to use 3 GB of RAM in your preferences though. If you use all of it for AE, there won't be any left for your operating system or for system-based commands like the tracker. It uses external networking protocols to work (no, I don't know why) and if the system is starved of memory, it can crash when it tries to run.

Also of note, AMD processors are not officially supported for After Effects CC 2017.

You might consider installing an older version (like CC 2014) and see if it behaves better. Older versions are also included in your CC subscription. You can install them alongside the current version without issues. See this page for how to do it (it's not where it looks like it should be - there are two "previous versions" sections).

[jibing5665013]

After Effects CC 2017
Amd a8-6410
4GB Ram
amd R5 graphics 512 mb

Windows 10 home 64-bit

error message :

[Kevin-Monahan]

Hi JibinG,

Are you still facing this problem? If not, let us know how you solved it. If so, please let us know so we can assist you further.

Thanks,

Kevin