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Why has my image saved with a white background?

Community Beginner ,
Apr 08, 2017 Apr 08, 2017

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Hello

I have just created a number of photoshop illustrations. The last page has saved with a large white background?? It is slightly off set. It's like the image I have made has been saved on a larger white layer? I can't work out why this has happened. It has not happened on any of the other illustrations I have created? The only difference on this image is I used some text?

Any help would be most appreciate.

Thank you

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Adobe
Community Expert ,
Apr 08, 2017 Apr 08, 2017

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A screen snapshot showing the image and including the layers panel along with information on what format you used to save the file  would help us to help you.

Dave

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Community Beginner ,
Apr 09, 2017 Apr 09, 2017

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Hi, Thank you for your response. Here are two snapshots. The one with the white border which does not show in PS on the work top. Only when I save the image. Also I have a screenshot of my work space with layers.

I'm sure its something really obvious. I'm a novice 🙂

Screen Shot 2017-04-09 at 07.56.22.pngScreen Shot 2017-04-09 at 07.55.49.png

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Community Expert ,
Apr 09, 2017 Apr 09, 2017

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Two things: one is that you're saving as a jpg, and jpgs can't show transparency, so you are getting the white. Second, you're using an artboard that most likely is not the same size and the actual canvas size of the file, so when you save as a jpg, It is saving the entire file size and not a cropped version to the size of the artboard. Crop you image to the artboard.

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LEGEND ,
Apr 09, 2017 Apr 09, 2017

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To adjust the Canvas Size to your artboard or picture, use the command Image: Trim.

Then save as jpg.

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Community Beginner ,
Apr 09, 2017 Apr 09, 2017

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Thank you so much!

That worked perfectly.

Can you tell me how I started working on an Art Board? That is the first time I think I have done that? Also why would you use an art board rather than plain layers?

Thank you again for your help.

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Community Expert ,
Apr 09, 2017 Apr 09, 2017

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Hi

For what you are doing you do not need an artboard.  Artboards come in when you need multiple layouts in the same document.

To start a new document without one - make sure "Artboards" is not checked when you create the document in the New document dialogue

Dave

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Community Expert ,
Apr 09, 2017 Apr 09, 2017

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You can also activate Artboards via the selection tool as shown here.

ps_artboard.jpg

'Also why would you use an art board rather than plain layers?'

You may find this helpful for more info on designing with and using artboards in Photoshop > Use artboards in Adobe Photoshop

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Community Beginner ,
Apr 09, 2017 Apr 09, 2017

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Thank you very much for your help.

Its beginning to start making sense 🙂

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Community Beginner ,
Apr 09, 2017 Apr 09, 2017

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This is fantastic thank you.

Very frustrating as Photoshop is massive and its all new to me.

I'm making notes from here! 🙂

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