Adobe thinks I'm in Panama when I'm in Colombia and won't let me download

[laurav86249420]

Hi! I'm trying to buy the Adobe plan for Photographers but when it comes to paying it won't let me cause it says that the product is not available in Panama but I am in Colombia! In Colombia the Adobe plan is available but I don't know why he thinks I'm in Panama.

Thank you for your help!

[John T Smith]

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[kglad · Accepted solution]

The country associated with your adobe id must match the store you purchase from and must match the payment address.

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

change currency - https://forums.adobe.com/thread/1999694

change store - http://www.adobe.com/store_selector/storeselector.html

change adobe.com website language - https://forums.adobe.com/thread/1999693