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LR6 [Program Hangs]

New Here ,
Apr 11, 2017 Apr 11, 2017

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Every time I try to open the program, hangs on the initial screen and I see this photo indefinitely

is ridiculous and shameful that this happens and that there is no adequate assistance to solve these problems, I wasted hours and hours since the day I installed the new version without resolving the problem. All a waste of time and then re-use version 5

best

Marco Bersani

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correct answers 1 Correct answer

Community Expert , Apr 11, 2017 Apr 11, 2017

First, please install the update to 6.9.

Download Photoshop Lightroom

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Community Expert ,
Apr 11, 2017 Apr 11, 2017

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We need some more information to be able to try to help you.

- Your exact version of LR.

- Your OS and version.

- The exact massage you are seeing or a screenshot.

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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New Here ,
Apr 11, 2017 Apr 11, 2017

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Community Expert ,
Apr 11, 2017 Apr 11, 2017

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It can be an incompatibility with your graphic card.

https://helpx.adobe.com/lightroom/kb/lightroom-gpu-faq.html#troubleshooting

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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LEGEND ,
Apr 11, 2017 Apr 11, 2017

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To post a screenshot image you need to come to your thread on the web. You can't do it by email. Click the link below, then click reply and use the picture icon.

LR6 [Program Hangs]

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New Here ,
Apr 11, 2017 Apr 11, 2017

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New Here ,
Apr 11, 2017 Apr 11, 2017

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When I openLR6, before I can use it take 1 'and 40 "is normal?
thanks in advancemarco

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Community Expert ,
Apr 11, 2017 Apr 11, 2017

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First, please install the update to 6.9.

Download Photoshop Lightroom

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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