Problem getting downloaded book into ADE.

[ljt93428016]

Hardly know where to start.  I got a new computer. Ever since I can not get ADE to instal a book.  I have a Mac OS 10.12.3 and ADE 4.5.4.  My account does not show ADE. 

[Nanaky]

Has you Digital Edition install on the new System?

[ljt93428016]

Yes it did install and migrated the contents of my earlier version.  When trying to get the book I get an E_Auth_not_ready message.  When I try to follow the directions to rebuild the activation file I stall after step 3 with a message saying my password is not correct.  I don't see any way to get beyond this as there is no "forgot passsword" option.  I used the password I'm using to get to this forum.

Thanks for the quick response.

[Nanaky · Accepted solution]

To solved the no ready error should used this:

Windows:

    Close all applications.

    Press WINDOWS + R.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Remove the Adept Folder.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize..

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.

[ljt93428016]

Thank   you, thank you, thank you.

[Nanaky]

You are welcome