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Really slow loading

New Here ,
Apr 12, 2017 Apr 12, 2017

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Hello everybody.

I have one big problem with Photoshop CC 2017 and Premiere Pro CC 2017, i'll try AAE.

When i launch this programs i must wait about 1hr to load full application. After that i have lags in app for 10mins.

It started 3 days ago. I have CC 2017 version long time.

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correct answers 1 Correct answer

Community Expert , Apr 12, 2017 Apr 12, 2017

If all else fails and you have to re-install remember to use the cleaner tool first.

Use the Creative Cloud Cleaner Tool to solve installation problems

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Adobe
Community Expert ,
Apr 12, 2017 Apr 12, 2017

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What have you done for trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

Please read this (in particular the section titled "Supply pertinent information for quicker answers"):

http://forums.adobe.com/docs/DOC-2325

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New Here ,
Apr 12, 2017 Apr 12, 2017

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Now, i cant launch photoshop.

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Community Expert ,
Apr 12, 2017 Apr 12, 2017

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If all else fails and you have to re-install remember to use the cleaner tool first.

Use the Creative Cloud Cleaner Tool to solve installation problems

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