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"Could not complete your request because of program error" when moving multiple layers to another PS file

New Here ,
Apr 12, 2017 Apr 12, 2017

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I keep getting this error when I try to move multiple layers to another Photoshop file open in another tab. Here are the errors I found in the PS error log

2017:04:12 09:44:17 : 00000000000216D0 of type struct _ADsc * __ptr64 not found : 1 : REQUIRE failed

2017:04:12 09:44:17 : e:\ps17\ps_18_win_x64_daily_retail\20161130.r.29\photoshop\main\photoshop\interfaces\UTrackResourceImp.h : 137 : REQUIRE failed

2017:04:12 09:44:17 : 0000000000021630 of type struct _ADsc * __ptr64 not found : 1 : REQUIRE failed

2017:04:12 09:44:17 : e:\ps17\ps_18_win_x64_daily_retail\20161130.r.29\photoshop\main\photoshop\interfaces\UTrackResourceImp.h : 137 : REQUIRE failed

2017:04:12 09:44:17 : 0000000000002150 of type struct _ALst * __ptr64 not found : 1 : REQUIRE failed

2017:04:12 09:44:17 : e:\ps17\ps_18_win_x64_daily_retail\20161130.r.29\photoshop\main\photoshop\interfaces\UTrackResourceImp.h : 137 : REQUIRE failed

2017:04:12 09:45:05 : ..\..\framework\sources\DynamicArray.cpp : 92 : REQUIRE failed

2017:04:12 09:54:28 : ..\..\framework\sources\DynamicArray.cpp : 92 : REQUIRE failed

2017:04:12 09:54:48 : ..\..\framework\sources\DynamicArray.cpp : 92 : REQUIRE failed

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correct answers 1 Correct answer

Apr 12, 2017 Apr 12, 2017

Does the issue occur on a specific document only? Have you tried copying other layers to a new document?

Also take a look at Could nt complete your request because source and destination files are the same

~Akash

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Adobe
Apr 12, 2017 Apr 12, 2017

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Hi Tylerb8585 ,

May I know the version of Photoshop you are using?

When did you start getting this error?

What is your operating system?

Thanks,

Akash

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New Here ,
Apr 12, 2017 Apr 12, 2017

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CC 2017, and I am on Windows 7 Professional

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Apr 12, 2017 Apr 12, 2017

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Does the issue occur on a specific document only? Have you tried copying other layers to a new document?

Also take a look at Could nt complete your request because source and destination files are the same

~Akash

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