Copy link to clipboard
Copied
I have Elements 12, which is on a Mac computer.
Usually the programme works with no problems at all, but about six weeks ago, every time I used the crop tool, the photograph I was working on disappeared. I could get the photo back, but i could not crop the photo. This lasted for about two days and then seemed to right itself. Good, I thought. However about ten days ago this Crop problem re-occurred and I cannot seem to get the problem to go away.
Any ideas anyone?
Copy link to clipboard
Copied
Reset the crop tool. To do that, look for an icon on the tool's option bar. I think that in PSEv.12 it is a little triangle, top left. If it is not there in your version, look for a box with lines in it, bottom right. Click on the icon to reset.
If this does not fix it, reset preferences to default via Edit>Preferences>General