• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Photoshop CS6 crashing

New Here ,
Apr 13, 2017 Apr 13, 2017

Copy link to clipboard

Copied

Good afternoon

I'm working with a apple Macos Sierra 10.12.1 and Photoshop CS6.  Everytime when I would like to save something, my photoshop is crashing.  When I try to do a updates for Photoshop the update app is crashing too.

What can I do for working with my Photoshop?

Please help me

Philippe

Views

225

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Apr 13, 2017 Apr 13, 2017

Copy link to clipboard

Copied

Try resetting your Photoshop preferences:

Close and relaunch Photoshop, and IMMEDIATELY hold down Ctrl + Alt + Shift (Windows) or Cmd + Ctrl + Opt + Shift (Mac), and respond in the affirmative to the dialog asking if you really want to replace the preferences. you must be extremely fast on the keyboard (if you don’t see the confirmation prompt, you were too slow)

You may have to do it a couple of times before you get the hang of it!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 13, 2017 Apr 13, 2017

Copy link to clipboard

Copied

Good afternoon

I tried this.  I've get this screen Schermafbeelding 2017-04-13 om 17.36.27.png

When I click OK and I try to save or just closing the window ... it's still crashing

Philippe

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 13, 2017 Apr 13, 2017

Copy link to clipboard

Copied

Sorry, I made a mistake.  Now i've got a other screen ... I think it works now

but I can't update, then it crash

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 13, 2017 Apr 13, 2017

Copy link to clipboard

Copied

LATEST

There do appear to be issues with Photoshop CS6 and Sierra: Known issues - Running Photoshop CC on macOS 10.12 Sierra

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines