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billed incorrectly

Guest
Apr 13, 2017 Apr 13, 2017

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I have not used your services for 6 months.  My credit card was charges 24.99 three times in a 30 day period.  It was charged on 3/2, and 3/18 and again on 4/2.  I am calling the credit card company to dispute these charges.

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Creative Cloud

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Community Expert ,
Apr 13, 2017 Apr 13, 2017

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This is an open forum, not Adobe support... click below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Community Beginner ,
Apr 13, 2017 Apr 13, 2017

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hi

pls have a chat with Contact Customer Care and say them you want to disable your outo renew or cancel your plan They will help you better then anyone else

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