Acrobat email merge problem

[Matthew_BK]

I have set up a mail merge in word (2013); the merge works fine.

I have tried to use the Acrobat add-on [create and attach to Email]; this created the multiple .pdf documents just fine; however I get error messages with the email.

I use gmail and do not run outlook

The Message says I do not have a default email applications set up and I need to set up a default email application in my control panel.
I have tried setting EasyMail for gmail as the default however it still come up withe the same message.
I addition it comes up with "MAPI logon unsuccessful! Cannot email messages" error message.

I can send emails directly from Acrobat

Help please

[try67]

What version of Acrobat do you have?

[Matthew_BK]

adobe acrobat pro dc; I have creative cloud account and have uploaded the lastest version; no sure where to check what that is

[try67]

You can define Gmail as your email account directly, then. There's no need to use any local application as a intermediate step.

Go to Edit - Preferences - Email Accounts and do it there.

[Matthew_BK]

already done that...still getting the same message 😞

[nancyn51565930]

I am having the same problem!  Did you get any resolution?