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My Adobe Acrobat Pro DC app I own says I am not licensed to use any features

New Here ,
Apr 14, 2017 Apr 14, 2017

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My application opens and allows me to open, view and print .pdf's but no longer allows me to edit or use any of the advanced features.  I have my key but cannot figure out how to re-register it.  I attempted an uninstall/reinstall where it allowed me to use during the "trial" period but never asked me to register, it simply reverted back to where it states "This feature is not included in your current Acrobat license" when I attempt to edit or use any of the advanced features.  I am using this for a project at school and am under a tight deadline.  Any assistance would be greatly appreciated!

Regards,

M

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Install update and subscribe to Acrobat

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correct answers 1 Correct answer

Adobe Employee , Apr 15, 2017 Apr 15, 2017

Please contact our Support here: Contact Customer Care , click Still need help? Contact us.

You may need to login into your Adobe account before contacting Support.

Thanks,

Shivam

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Adobe Employee ,
Apr 14, 2017 Apr 14, 2017

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New Here ,
Apr 14, 2017 Apr 14, 2017

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Niether helped. What next?

Sent via the Samsung Galaxy S7 edge, an AT&T 4G LTE smartphone

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Adobe Employee ,
Apr 15, 2017 Apr 15, 2017

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Please contact our Support here: Contact Customer Care , click Still need help? Contact us.

You may need to login into your Adobe account before contacting Support.

Thanks,

Shivam

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