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can't autosave to cloud due to write permissions

Engaged ,
Apr 06, 2017 Apr 06, 2017

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Hello,

I'm on Windows 10 Pro and for some reason I keep getting an error that Premiere Pro can't autosave to the creative cloud due to write permissions. When I go to the creative cloud folder which I placed on my internal  media drive there is a red line through the folder and read only is checked. Every time I uncheck it it reverts back to read only.

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correct answers 1 Correct answer

Engaged , Apr 15, 2017 Apr 15, 2017

yes that's my issue. Strange enough when I moved the creative cloud folder to another drive it worked. Not sure why though.

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LEGEND ,
Apr 06, 2017 Apr 06, 2017

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This is a weird one.

My first thought is to check 3G and 3H.  If those are OK, try 3F.

Unofficial Premiere Pro Troubleshooting Guide

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Engaged ,
Apr 14, 2017 Apr 14, 2017

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so this is weird. it's still giving me the error that it can't save but in fact it does save. If I go into creative cloud it says it's last saved time for autosave in the creative cloud for the project was 5 min ago.

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Engaged ,
Apr 14, 2017 Apr 14, 2017

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this is really odd now. Adobe Chat support is telling me this error is normal and that I have to change my scratch disk autosave to the creative cloud folder. That doesn't make any sense because if that were true then why is there a separate autosave option for the cloud?

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Adobe Employee ,
Apr 15, 2017 Apr 15, 2017

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Is your problem just like this one? Premiere CC15.4 - Errors when autosaving/syncing to Creative Cloud

And you're following the steps in the "Auto-Save" section of this page: Sync settings with Adobe Creative Cloud

There may be an answer here: can't copy to file: /users/chris/creative cloud files/premiere pro/8.0/adobe premiere pro auto-save/...

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Engaged ,
Apr 15, 2017 Apr 15, 2017

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yes that's my issue. Strange enough when I moved the creative cloud folder to another drive it worked. Not sure why though.

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Community Beginner ,
Nov 01, 2019 Nov 01, 2019

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I have this problem, but on a mac. Could you please update your hyperlinks. It appears Adobe changed their website around and these links no longer go where they should.

Thank you!

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Adobe Employee ,
Apr 06, 2017 Apr 06, 2017

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Engaged ,
Apr 12, 2017 Apr 12, 2017

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I already looked at those articles before posting. Didn't help. Here are two screenshots of what I'm seeing in Windows 10.

The properties screenshot shows a checkmark next to Read only. Whenever I uncheck it and click apply it reverts back to Read only and won't save unchecked

creativecloud1.PNG

creativecloud2.PNG

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New Here ,
Jun 22, 2018 Jun 22, 2018

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I have been experiencing this problem on my MAC as well. I found that first, changing the scratch discs that were low on space to the CC, but that only worked temporarily. I found the solution, in my case. Bc I switched all of my Media/Auto-Save/Project Folders to the cloud, I had to go into the Preferences ->"Auto-Save" and UNCHECK the box to save a copy in the CC. Since you've set your scratch folders in the cloud, it would run into what seemed like a redundancy error, trying to save twice.

All of this is theoretical of course, BUT this worked for me...

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Community Beginner ,
Jun 29, 2023 Jun 29, 2023

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Worked for me too

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New Here ,
Mar 29, 2020 Mar 29, 2020

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Got the solution!

It's because you are opening the files from "Creative Cloud Files" instead of "..\Documents\Movies"

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