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LR 6.8 won't upgrade

New Here ,
Mar 14, 2017 Mar 14, 2017

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LR 6.8 on OSX 10.12.3.

I saw the announcement about LR 6.9 a week or so ago. I just got around to trying it on my iMac. I chose Help/Updates from the LR menu, and it came back and said, "Your applications are all up-to-date as checked: less than a minute ago."

Given that I am on 6.8, how can that be?

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correct answers 1 Correct answer

Community Expert , Mar 15, 2017 Mar 15, 2017

OK.

That may be fixed with signing out and back in: Sign in and sign out to activate or deactivate Creative Cloud apps

The exact reason ... I suspect nobody knows.

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Community Expert ,
Mar 15, 2017 Mar 15, 2017

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Download directly from here: Download Photoshop Lightroom

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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New Here ,
Mar 15, 2017 Mar 15, 2017

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Thanks, I have that page in my favorites.

But my question wasn't how to get the upgrade. My question was why my LR is reporting being current when it isn't.

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Community Expert ,
Mar 15, 2017 Mar 15, 2017

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OK.

That may be fixed with signing out and back in: Sign in and sign out to activate or deactivate Creative Cloud apps

The exact reason ... I suspect nobody knows.

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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New Here ,
Apr 15, 2017 Apr 15, 2017

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It wasn't fixed by signing out and back in. It wasn't fixed at all.

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