• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

In Design trial ended, got Creative Cloud under student now In Design will not open?

New Here ,
Apr 15, 2017 Apr 15, 2017

Copy link to clipboard

Copied

It keeps saying that my trial has ended. But my entire Cloud is showing the apps as try/trials but I'm paying $20 to have full access to each app. Help asap need to finish assignments.

Views

182

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Apr 15, 2017 Apr 15, 2017

Go the CC icon and choose Preferences. Sign out and sign back in. Then go to Manage account and see what that says.

Also, confirm that you are signed in with the same Adobe ID you used when you made the payment. Sometimes people switch email addresses.

Votes

Translate

Translate
Community Expert ,
Apr 15, 2017 Apr 15, 2017

Copy link to clipboard

Copied

Go the CC icon and choose Preferences. Sign out and sign back in. Then go to Manage account and see what that says.

Also, confirm that you are signed in with the same Adobe ID you used when you made the payment. Sometimes people switch email addresses.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 15, 2017 Apr 15, 2017

Copy link to clipboard

Copied

LATEST

That should take care of it, but if not, see:

Stop Creative Cloud from reverting to trial mode

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines