CANNOT OPEN MY NIKON D800 RAW FILES WITH MY CS6

[christophec3886042]

My name is Christophe,

I have a D700 Nikon camera with RAW files needed.

I have purchased Photoshop CS6 with photoshop and Bridge needed.

THE TWO TOGETHER WORK PERFECTLY WELL since the last couple of years I've got them.

I had the chance to borrow and test a D800 Nikon.

Unfortunately I wasn't able to open the RAW files with my photoshop.

In this regards, on a professional guy advice, I purchase $46.99 Camera Raw app guarantied to open Nikon Rw files.

But it didn't work.

I cannot reach an ADOBE person.

I fill I have been crooked by Photoshop and Camera Raw.

[davescm · Accepted solution]

Hi Christophe

The Nikon D800 requires Camera Raw 7.1

Cameras supported by Camera Raw

That version of ACR is compatible with CS6 - in fact you can download the later Camera Raw 9.1.1 if you have previously purchased CS6 - there is no need to buy additional software

Camera Raw plug-in and Adobe application compatibility

You can download 9.1.1. here

Camera Raw installer for Adobe Photoshop CC and CS6

Dave

[christophec3886042]

Thank you very much Dave for your help

Christophe

[D Fosse]

I remember this because I got my D800 at that time.

The shipping version, ACR 7.0, did not have D800 support. That was added in a subsequent 7.1 update, as Dave says.

However, Adobe also released an ACR 6.7 update for CS5 at the same time, after CS6 was released - and this update also had D800 support. This was the Photoshop version I had at this time, so that's why I remember it. It was an update sequence not seen before or after from Adobe.

As I remember it, the D800 release was such a big event that the common perception was that they just had to do it this way.