Lightroom Crush my iMac

[eduardo_em66578968]

Hello,

I dont know what is going on, but for several times now, every single time that I am using Lightroom CC, my iMac crushes, and after the computer goes all black, I just get a message "Your computer is recovering from an unexpected system crush" and I have to reboot. This only happens when I use Lightroom, no other application make this on my computer, I will like to know what is going on about. Any help please!

[99jon]

Try downloading todays update LR6.10/2015.10

99jon tech: Adobe Releases Lightroom CC 2015.10 and LR6.10

[eduardo_em66578968]

When trying to download this new update keep showing Update Failed and the application never update, I already uninstalled and try to re-installed and still cant install the new update, the worst thing is that now im stuck with Lightroom CC (2015) because of the uninstall. This really sucks.

[99jon]

Try the direct download link for LR6.10/2015.10

Download Photoshop Lightroom

[eduardo_em66578968]

Does not work either, I cant do anything now, and customer service  closed my ticket without helping me

This  solution sucks and no one care.

[DdeGannes]

Just so you are aware if you uninstalled your earlier version of Lightroom CC 2015 then you will first have to download and run the install package for LR CC 2015.0 and then run the update patch. All the updates  LR CC 2015.1 through LR CC 2015.10 are patches and require the original application to be present on the computer.

See the screen capture the core application is over 700 mb and the patcher are 200 mb.

[eduardo_em66578968]

Tried to install Lightroom LR6.10/2015.10 manual and now got this

[ManiacJoe]

What is in the error summary file?