composition widget intermittently functions

[cuzimeasy]

Hi, I am having a problem with a "blank composition widget" used as a mobile menu.

It sometimes works as expected and sometimes the menu items fail to appear but the close widget button is there. This is across several browsers, phone, desktop and laptops.

Any ideas on what's going on?

Thanks.

[fotoroeder]

I had this issue, too, sometimes and I have no clue why this sometimes happens and sometimes not.

I guess it works better if you use a lightbox composition widget?

[cuzimeasy]

fotoroeder,

Cheers for your confirmation that I'm not alone.

It is a super simple one-page site, with 2 images and some text. If it had a bunch of moving parts and crazyness going on I could see how it could possibly go sideways. This, on the other hand, is simple, so it must be yet another bug in Muse.

Okay, maybe somebody out there knows the secret to success? Do I need to stand on one foot, with my right arm raised at 36.2 degrees while I chant and make sure the trigger is placed 10px left of the center line of the page...sigh....

[fotoroeder]

Now I know what´s wrong, you forgot to laugh like a seagull. Then it should work .

What about my suggestion to use a lightbox, empty as well by CLEAR ALL CONTENT • CLEAR ALL STYLING?

BTW, singing like a seagull is never wrong, promise

[cuzimeasy]

AHHHH!

Thats the key...I have been howling like a wolf. (and banging my head against my desk)

I am starting the whole thing fresh and I'll try the lightbox this time.

On the one hand, I hate muse, on the other hand, I WANT IT TO WORK SO, SO MUCH!

I swear that in the time I have spent trying to get things to work in Adobe I could have learned to hand code!

[fotoroeder]

Well, this depends on your age. And as far as I might have to design first in Sketch or Photoshop or Indesign and then start to code? No way. If you keep some rules like in this thread: Muse not redirecting to tablet version  and keep it simple, it works pretty well.

This head banging stuff works pretty good, too. Did it several times.

[cuzimeasy]

No Joy whatsoever!

All I did was create the page, made one breakpoint at 320 with the lightbox menu, almost no formatting and it failed right at the get go.

No idea what the problem is.

[fotoroeder]

Do you mind, sending a .muse so we could have a closer look at it?

BTW, a breakpoint at 320px does not really make sense. What did you want to achieve with that?

Just give us a reduced to your issue created .muse with as much content areas (just colored) maybe anchor links to link at and your desired menu. This seems too strange.

Uwe

[cuzimeasy]

I will in an hour or so. I need to recreate it without any of the clients content as it would be bad form to put their "site" out there in any way shape or form without their approval.

I am now in Indesign working on a different project. Print this time, where I know what I'm actually doing...most days!

I can tell you at this second I can induce the behaviour in the browser by dragging the window until the mobile menu icon appears, click on it...menu opens...drag window...menu closes...click on burger again...window sort of opens, but now no menu content in it. Not that this would be a common usage as mobile users won't be resizing the browser window, but this isn't the only way the behaviour happens. Most times I open it on my phone and it either works or it doesn't. Random it seems.

[fotoroeder]

Yes, I had the same. Let`s have a closer look at it. Maybe we have to report a bug.

And yes, of course no client data. A really reduced to your issue .muse.

[cuzimeasy]

Sorry, haven't had a chance to get back to this issue. I can tell you that if I mess with the width of the browser in any way shape or form after I have already clicked the trigger and closed it .....it won't open correctly again. Probably not an issue for someone on a mobile device, but if someone opens the page on a laptop and makes the window smaller they will have to either reload the page to be able to navigate the site...or sit there wondering why my clients website doesn't work. Thats not good!

So..yes a bug for sure.

Adobe Muse team...anybody know about this or what to do about it?

[fotoroeder]

Couldn`t you provide a .muse? Just the composition – any graphic element – any menu item (if automatic, add some empty pages).

If you watch this:  Steinmetzbetrieb Bernhard Binder-Steinmetzbetrieb Bernhard Binderder beste Steinmtzbetrieb aller Zei...​

and reduce to the mobile menu section you see, that I managed it quite well. It opens and closes as often as I want.

I chose a lightbox composition widget instead of a blank composition widget. This way it works, I guess (don`t ask me why).

Hope this helps

Uwe

[cuzimeasy]

Thanks for the link.

OMG....I have so many questions for you! hahaha...

But I will stick with the one at hand.

• When you open the file drag the browser window until the burger shows up
• click it and a menu should open
• click the close trigger
• resize the browser window to a desktop size
• let go
• Grab edge of browser and drag it until you get the burger again
• click it and you "may" find it does not open correctly
• It doesn't seem to matter if I use a blank composition or lightbox

Adobe Creative Cloud

[fotoroeder]

How did you upload to CC? I never did it? No need for dropbox? Great!

cuzimeasy  schrieb

• When you open the file drag the browser window until the burger shows up
• click it and a menu should open

It does not show the menu items, at the first "hamburger menu breakpoint" I do only see the close button

I then check : "should hide at first" in the control panel (translation from German might be not 100%)

No change – still looks bad.

It change after the second "hamburger menu breakpoint". Then I can see the menu items,

It is really strange, it will take some time to get a closer look-sorry

[cuzimeasy]

Yah! uploading to cc is cool.

Go to your CC icon in the menu bar.

Assets

Files

Open folder

then in your favourites on the left side will be a "CC cloud files" folder.

Drag the file there

back in the cc window click view archive

files- All

under the file is a dropdown menu - send link

"easy peasy"!  😉

[Günter Heißenbüttel · Accepted solution]

You have been running into a a Muse glitch.

But there is a workaround: Set the transition of the menu composition from "Fade" to "Horizontal" or "Vertical" in every breakpoint, and all will work fine.

I’ll report this issue in the Muse prerelease forum.

[fotoroeder]

thank you Günter, Does this sometimes work (as in binder201701.businesscatalyst.com) and sometimes not?

Uwe

[cuzimeasy]

Hi Gunter,

I will try that.

Thanks.

-Keith.

[Dandalo]

Cheers for your confirmation that I'm not alone.

And T_H_A_N_K  Y_O_U  !!!!!

Günter Heißenbüttel​

For finding a solution!!!

[fotoroeder]

Hi cuzimeasy​, now we have one of the ACPs on our side, isn`t it great? Thanks cuzimeasy​ for the CC stuff. Didn`t even think about it so far.

[cuzimeasy]

Yes, it always helps to have a person with the "keys to the castle" involved.

Also great to have people like you offering up help as well...you just never do know where the solution will be found.

[fotoroeder]

IN this case it is even not a solution but a workaround. Still strange that it works seamlessly on my side with my file and I couldn`t find a way to achieve it with your file with the same tools. Hm.

[Günter Heißenbüttel]

?? The way I suggested works fine on cuzimeasy's Muse document, or did I get you wrong?

[fotoroeder]

Yes, it works on cuzimeasy's Muse document, but why does the same widget work in my site from binder without that I have to change the transition from fade to horizontal or vertical in every breakpoint. I chose a simple lightbox composition widget and I couldn´t get this to work in cuzimeasy's Muse document.

Your workaround, of course does work perfect (this horizontal appearance is something that does not disturb that much). And as fas as I know now, there`s a way to handle this issue – it is good to know.

Anyway I can accept this as part of the bug, that it sometimes works and sometimes it doesn´t.

[Günter Heißenbüttel]

You know the answer: ---­­> Dropbox or CC