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Acrobat ads a file permission password, which I never created

New Here ,
Apr 17, 2017 Apr 17, 2017

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How do I find out what my permission password is? Acrobat is adding a file permission password that is not letting me merge files.

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Security digital signatures and esignatures

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Community Expert ,
Apr 17, 2017 Apr 17, 2017

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No, Acrobat doesn't do that by itself. How were these files created? How did you get them?

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New Here ,
Apr 17, 2017 Apr 17, 2017

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These files were scanned using a HP Officejet Pro 8600 Plus scanner. The scanner allows the creation of a PD file. I tried to merge all files and Acrobat asked me for a permission password.

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Community Expert ,
Apr 17, 2017 Apr 17, 2017

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Then the scanner's software probably did it. Ask the creators of the file to give you the password, as ask for a non-protected version.

Anyway, there's nothing we can do to help you with this issue. No Adobe application will remove this protection without the password.

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New Here ,
Apr 17, 2017 Apr 17, 2017

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I'm the creator and the HP scanner is connected to my computer. I just checked the scanner utility software, I didn't find a way to add a permission password. I will continue to research this issue until I find an answer. Thanks anyway.

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