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Problem close after

New Here ,
Apr 15, 2017 Apr 15, 2017

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Hello, I have a problem with after effects: it closes just starting without giving me an error message. I use windows 10.

[Moving from the After Effects Resources forum into the After Effects support forum - moderator]

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LEGEND ,
Apr 17, 2017 Apr 17, 2017

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Has After Effects ever worked on this system before?

What are your system specs?

At what point in the loading process does it quit?

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New Here ,
Apr 18, 2017 Apr 18, 2017

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Gracias, por contestar, pero resolví el problema, debía tener algún conflicto con algún otro programa, restauré todo el sistema operativo y volví a instalar Adobe creative y funcionó. Gracias. Solo una cosa más, el rastreo de cámara 3d no funciona correctamente, lo he probado en un video en bruto y en composición de unos 8 segundos de duración y hasta la cuarto intento no lo ha conseguido. Incluso he tenido que reiniciar el after, hay algo en especial que tendría que tener en cuenta a la hora de rastrear con cámara 3d?

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LEGEND ,
Apr 18, 2017 Apr 18, 2017

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3d camera tracking can be blocked by an overly aggressive firewall or other network issues.

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New Here ,
Apr 18, 2017 Apr 18, 2017

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Ok, gracias, probaré el tema del cortafuegos.

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Adobe Employee ,
May 24, 2017 May 24, 2017

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Hi disenya,

Have you fixed this issue by adjusting your firewall settings? Please let us know.

Thanks,

Kevin

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