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My problem is not with ALL my projects, but with specific ones.
Whenever I attempt to delete certain projects on my device, they return approximately 1 second after they are deleted. One project specifically will make a copy of itself whenever I delete it, causing me to end up with two projects that cannot be deleted. They are begining to take up a lot of space in the screen where I would normally select which project to work on, and there is more broken, blank projects than there is real projects.
Working with the application is becoming increasingly difficult with all the searching I have to do for my actual projects.
I have tried uninstalling/re-installing the application. Also, this is the only device I have ever installed it on.
My device is an HTC M10 running Android 7.0
Application is Adobe Premiere Clip Version 1.1.2.1161
As you can see in the screenshot, all of these projects ( there are in reality 6 of them, however, only three are visible in this picture ) are blank and are all from the same time. Once deleted, they return immediately.
Hi,
The link basically routes you to the page where you can view all the files that you have saved on your cloud space.
You can try to delete the file from there and then check if it syncs back onto your device.
Regards,
Sheena
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Hi Levi,
I apologize for the trouble.
Can you please try to delete the project connecting to a different network and make sure that the project is fully deleted?
You can also make sure that the project disappears from URL: assets.adobe.com
Regards,
Sheena
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Unfortunately, the problem persists on any network I use.
It would also be helpful if you could explain the content of the link you provided. As I am uncertain what I am supposed to be doing with the page it redirects me to.
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Hi,
The link basically routes you to the page where you can view all the files that you have saved on your cloud space.
You can try to delete the file from there and then check if it syncs back onto your device.
Regards,
Sheena
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Ah, I see. Unfortunately the page tells me there is no activity. I am uncertain if this is important or not.