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After Effects doesn't open the previous files, and I've reinstalled already twice (I have an account)

New Here ,
Apr 18, 2017 Apr 18, 2017

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Hey All,

I have an account for two computers for a Mac and for a PC.

Until now everything went well but recently the After Effects can't open the previous files on the PC.

What can be the problem?

Many thanks,

Gabor

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LEGEND ,
Apr 19, 2017 Apr 19, 2017

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When you say the files can't be opened, what do you mean? Are there error messages of any kind?

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New Here ,
Apr 19, 2017 Apr 19, 2017

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It starts to load but then stops it and looks like nothing happens.

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LEGEND ,
Apr 19, 2017 Apr 19, 2017

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Can you import these projects into new projects?

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Adobe Employee ,
May 26, 2017 May 26, 2017

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Hi gábor,

Are you still facing this problem? If not, let us know how you solved it. If so, please let us know so we can assist you further.

Thanks,

Kevin

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