Lightroom 6 Serial Number Revoked

[andrewg57997036]

Hi,

I bought Lightroom 6 online on 8th of March 2017. When I try to install it on my Macbook, it indicates the serial number is revoked.

Appreciate your kind assistance.

Andrew

[F. McLion]

What is the exact, word-by-word message you get?

[andrewg57997036]

Hi F. Mclion,

Thanks for your response. The message is:

"This serial number you entered has been revoked. This product cannot be installe. Please contact customer Support."

[F. McLion]

Please wait, I'll try to get help for you.

[andrewg57997036]

Thanks

[Rajashree Bhattacharya · Accepted solution]

Hi andrewg57997036,

I have PM ed you a request, please check & respond.

Regards

Rajashree

For support tweet  https://twitter.com/AdobeCare

[Geoff the kiwi]

From where did you purchase this serial number??? How much did you pay???

[andrewg57997036]

I bought from Adobe - South East Asia for S$193 (Singapore Dollars). The confirmation order email indicates the Seller Address: Digital River Ireland Ltd.

[andrewg11534946]

Hi,

Since my last purchase of Lightroom 6 issue is uncertain and possibly a flaw. Can anyone advise me where to purchase Lightroom 6 standalone software from a genuine Adobe online store. Or is it better to get it from Amazon.com ? I need to use this software for my work.

Thank you for your kind assistance.

Andrew

[F. McLion]

I'd buy from the Adobe store: Select a Store