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Instant freeze and crash on start up

New Here ,
Apr 19, 2017 Apr 19, 2017

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Hey there. I am running on windows 10 with gtx 980 graphic card. Something weird has happened. I updated many of my drivers including chipset and diplay drivers.

When I try to open any adobe product that is related to my graphic card they started crashing or giving error messages about "opengl".

When I disable my graphic card from device manager, everything works perfectly. I enabled my graphic card when after effects was open and it crashed again.

Then I updated to the new CC updates but nothing has changed.

Is there a way to fix it without reinstalling everything?

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LEGEND ,
Apr 19, 2017 Apr 19, 2017

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When you say you updated to the new versions, do you mean the ones that just released today? I mean, is After Effects version 14.2?

Also, what driver are you running?

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New Here ,
Apr 19, 2017 Apr 19, 2017

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Yes I updated today after it stopped working, but as I said it didnt help. I use Nvidia game ready driver 381.65 

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LEGEND ,
Apr 19, 2017 Apr 19, 2017

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You might try rolling back to an older driver. NVIDIA's been having some driver weirdness lately.

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New Here ,
Apr 19, 2017 Apr 19, 2017

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I was about to tell the same thing. I rolled back to previous version with a clean uninstall, now it started working. But the weird thing is that I have updated many days ago but it stopped working today.

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Adobe Employee ,
May 24, 2017 May 24, 2017

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Hey there kendiÅŸah,

Did you ever get going again with your project? Let us know how it's going.

Thanks,

Kevin

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