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Tethering Troubles

New Here ,
Apr 18, 2017 Apr 18, 2017

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Hello!

I've been using Lightroom CC for tethered capture with my Nikon D5100 and it has been giving me a great deal of trouble.

I use Lightroom for product photography where naming conventions are crucial for my online retail business(helps with SEO).

My photo session goes as follows:

Start tethered capture

Product gets staged, gets custom name with sequence

Tethered capture set to apply presets upon import

Name gets changed and sequence number gets reset as products change (every 3-4 shots)

lather, rinse, repeat. until photo session is done, complete photos get exported to a different folder in Dropbox.

I have both my main Lightroom catalogue and all the tethered photos syncing directly into Dropbox that has ample amounts of space on it (roughly 1 TB) but i continue to get an error message saying that the capture file could not be saved because either the drive is full or may no longer be accessible.

I don't think its an issue with the internet because not only is the computer hardwired to the network but this problem still persisted when i directed it directly to the HD which also has ample space.

Also once i get this error message Lightroom will continue to say "Transferring Files from Camera" in the progress bar yet nothing changes, and persists even when the camera isn't connected anymore.

I always start with a freshly formatted SD card, have alternated USB ports for my tether cord and made sure to turn off Autoplay on my PC.

The D5100 has the latest firmware and Lightroom CC is up to date and I'm running Windows 10 on my PC.

I've attached the LR system info and a few photos of the error messages.

I look forward to hopefully finding a solution!

Thanks in advance,

-Jake

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IMG_0702.JPG

Lightroom version: CC 2015.10 [ 1111918 ]

License: Creative Cloud

Operating system: Windows 10

Version: 10.0

Application architecture: x64

System architecture: x64

Logical processor count: 4

Processor speed: 3.1 GHz

Built-in memory: 8053.5 MB

Real memory available to Lightroom: 8053.5 MB

Real memory used by Lightroom: 1685.3 MB (20.9%)

Virtual memory used by Lightroom: 1924.2 MB

GDI objects count: 901

USER objects count: 1932

Process handles count: 1689

Memory cache size: 858.0MB / 1757.3MB (48.8%)

Maximum thread count used by Camera Raw: 4

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 967MB / 4026MB (24%)

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Displays: 1) 1024x1280, 2) 1920x1080

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

Intel(R) HD Graphics 530

Check OpenGL support: Passed

Vendor: Intel

Version: 3.3.0 - Build 21.20.16.4574

Renderer: Intel(R) HD Graphics 530

LanguageVersion: 3.30 - Build 21.20.16.4574

Application folder: C:\Program Files\Adobe\Adobe Lightroom

Library Path: C:\Users\photo terminal1\Dropbox\Lightroom\Lightroom Catalog\that new new\that new new.lrcat

Settings Folder: C:\Users\photo terminal1\AppData\Roaming\Adobe\Lightroom

Installed Plugins:

1) AdobeStock

2) Canon Tether Plugin

3) Facebook

4) Flickr

5) Leica Tether Plugin

6) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 8086

  Device : 1912

  Subsystem : 81b4103c

  Revision : 6

  Video Memory : 128

Adapter #2: Vendor : 1414

  Device : 8c

  Subsystem : 0

  Revision : 0

  Video Memory : 0

AudioDeviceIOBlockSize: 1024

AudioDeviceName: E2350 (Intel(R) Display Audio)

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 48000

Build: LR5x8

Direct2DEnabled: false

GL_ACCUM_ALPHA_BITS: 16

GL_ACCUM_BLUE_BITS: 16

GL_ACCUM_GREEN_BITS: 16

GL_ACCUM_RED_BITS: 16

GL_ALPHA_BITS: 8

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 24

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 2048

GL_MAX_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_UNITS: 8

GL_MAX_VIEWPORT_DIMS: 16384,16384

GL_RED_BITS: 8

GL_RENDERER: Intel(R) HD Graphics 530

GL_SHADING_LANGUAGE_VERSION: 4.40 - Build 21.20.16.4574

GL_STENCIL_BITS: 8

GL_VENDOR: Intel

GL_VERSION: 4.4.0 - Build 21.20.16.4574

GPUDeviceEnabled: false

OGLEnabled: true

GL_EXTENSIONS: GL_3DFX_texture_compression_FXT1 GL_AMD_depth_clamp_separate GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_cl_event GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_compute_shader GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_post_depth_coverage GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_robustness_isolation GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counters GL_ARB_shader_bit_encoding GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_stencil_export GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shading_language_100 GL_ARB_shading_language_420pack GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_separate_stencil GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_compiled_vertex_array GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord 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GL_INTEL_fragment_shader_ordering GL_INTEL_framebuffer_CMAA GL_INTEL_map_texture GL_INTEL_multi_rate_fragment_shader GL_INTEL_performance_query GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_KHR_debug GL_KHR_texture_compression_astc_hdr GL_KHR_texture_compression_astc_ldr GL_NV_blend_square GL_NV_conditional_render GL_NV_primitive_restart GL_NV_texgen_reflection GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_SUN_multi_draw_arrays GL_WIN_swap_hint

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Community Expert ,
Apr 18, 2017 Apr 18, 2017

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Have you tried tethering to a local folder on your hard-drive? (and NOT using a Dropbox folder)

If this works you can always move folders to Dropbox after a tether session.

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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New Here ,
Apr 19, 2017 Apr 19, 2017

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I did try tethering to a local folder on the HD and it still persisted.

HD still has plenty of space on it as well so i'm not entirely sure why i'd be getting that error message once it was re-directed.

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Community Expert ,
Apr 19, 2017 Apr 19, 2017

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I assume you have tried every suggestion at-

Fix tethered shooting in Lightroom

Just some thoughts-

The SD card should not matter as Nikons do not store images to the card but send direct to the computer.

Have you tried other USB extension cables? You need the best quality especially if the cable is long.

Do you use the short cable supplied with the camera with an extension cable. Have you checked the 'supplied' cable alone?

Are you using USB ports that are physically on the computer motherboard? (Not on a hub)

Does the "Destination Folder" in the Tether Capture Settings have full Read/write permissions?

Has tether ever worked for you before?

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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