Adobe Photoshop Lightroom has stopped working

[eugene333]

When I started up my pc this morning, I tried to launch Lightroom (which has been updated a few days ago) I got an error message from windows saying "Adobe Photoshop Lightroom has stopped working" and the only option I have is to close the program. I have read previous threads that said I should log out of Adobe and log back in, tried it, and failed! Help please!

[John Waller · Accepted solution]

Have you tried resetting preferences?

How to set Lightroom preferences​ (Use Method 2)

[eugene333]

Hey man, thanks alot!! That worked straight away! But I had to do a mix of method 1 and 2, the file wasn't named as they said in method 2 so I went via the path method 1 described and found it that way. Thanks a million!