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Lightroom Mobile

New Here ,
Apr 19, 2017 Apr 19, 2017

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i changed my phone yesterday, upgrade to IPhone 6s plus. On lightroom mobile the thumbnails do not show but the if you tap the blank thumbnail box the image appears. The photo count is correct you just can't see the small images. How do I fix this please.

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correct answers 1 Correct answer

Adobe Employee , Apr 20, 2017 Apr 20, 2017

Hi paulm,

Please sign-out & sign-in from Lightroom mobile and check if that helps.

Also, if you hold a paid subscription of Lightroom mobile(Photography Plan Or Single app membership for Lightroom), then you may try uninstalling it, restart the phone and reinstall it from the store.

Let us know if that helps.

Thanks,

Mohit

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Adobe Employee ,
Apr 20, 2017 Apr 20, 2017

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Hi paulm,

Please sign-out & sign-in from Lightroom mobile and check if that helps.

Also, if you hold a paid subscription of Lightroom mobile(Photography Plan Or Single app membership for Lightroom), then you may try uninstalling it, restart the phone and reinstall it from the store.

Let us know if that helps.

Thanks,

Mohit

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New Here ,
Apr 20, 2017 Apr 20, 2017

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Perfect worked first time thanks

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