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The following files were not imported because they could not be read or the destination folder was not writable

New Here ,
Apr 20, 2017 Apr 20, 2017

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Photos appear when I click to import then after about 20 minutes of waiting I get this message.

Importing my pictures from my camera (Can't use the memory card the reader in my computer is broken)

I'm working on a Mac OS X
Photos are in RAW format on a Canon EOS Rebel T6. I've been using the same camera/ memory card/ settings for months.

Checked all my folders they are not locked, I have permission, they are all writable and read.
I've tried moving the import to a new folder, I've tried importing one picture at a time.
Tried using a new memory card still get the same message.

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Community Expert ,
Apr 20, 2017 Apr 20, 2017

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Are the photos you are trying to import being displayed in the import dialog.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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New Here ,
Apr 20, 2017 Apr 20, 2017

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Yes Sir

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Community Expert ,
Apr 20, 2017 Apr 20, 2017

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Please advise the import option you are using Copy, Move, Add if possible post a screen capture of the import dialog with the options you have selected.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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New Here ,
Apr 20, 2017 Apr 20, 2017

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Screen Shot 2017-04-20 at 8.41.56 AM.png

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Community Expert ,
Apr 20, 2017 Apr 20, 2017

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You have to make sure you have read and write privileges to the parent folder 2017 and the full path to this folder. In your operating system find the folder and right click and select info. The resulting dialog should look like the attached screen capture.

Screen Shot 2017-04-20 at 10.10.20 AM.png

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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New Here ,
Apr 20, 2017 Apr 20, 2017

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Yes I have them.

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LEGEND ,
Apr 20, 2017 Apr 20, 2017

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Show us a screen capture of the permissions of the exact Destination folder.

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New Here ,
Apr 20, 2017 Apr 20, 2017

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Screen Shot 2017-04-20 at 2.07.09 PM.png

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New Here ,
Apr 20, 2017 Apr 20, 2017

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I even checked the Lightroom folder & The Pictures folder these folder are under. All of them are writable.

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LEGEND ,
Apr 20, 2017 Apr 20, 2017

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What happens if you set the 2017 folder permissions for EVERYONE to Read&Write?? Same for staff??

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New Here ,
Apr 20, 2017 Apr 20, 2017

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I tried that, still no change

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LEGEND ,
Apr 21, 2017 Apr 21, 2017

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What is the version number of your Lightroom? Please go to Help->System Info and report back what version number is shown.

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New Here ,
Apr 21, 2017 Apr 21, 2017

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It's version 6.8

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New Here ,
Apr 21, 2017 Apr 21, 2017

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Just updated to 6.10

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Community Expert ,
Apr 21, 2017 Apr 21, 2017

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Just a thought; are the files somehow locked/protected by the camera  or the card and cannot be copied?

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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New Here ,
Apr 21, 2017 Apr 21, 2017

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They are not protected

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Community Expert ,
Apr 21, 2017 Apr 21, 2017

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Is the camera battery fully charged?

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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New Here ,
Apr 21, 2017 Apr 21, 2017

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Yes.

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Community Expert ,
Apr 21, 2017 Apr 21, 2017

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I have tested this function i.e. importing image files direct from my camera model Olympus EM-1 to my folder destination on my iMac with OS X 10.12.4 and it completes as expected. I normally would import by inserting the SD card directly to my computer via the builtin slot.

I have no further idea why this is not functioning on your system.

I am running LR CC 2015.10

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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Community Expert ,
Apr 21, 2017 Apr 21, 2017

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One last thought, since this behavior started have you shut down your computer (power off) then reboot after a few minutes? Also reset your Lightroom preferences.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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LEGEND ,
Apr 21, 2017 Apr 21, 2017

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I suspect the connection between the computer and the camera has gone bad somehow, you might want to try getting a different cable, or a new card reader, and see if the problem has gone away.

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Community Expert ,
Apr 21, 2017 Apr 21, 2017

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Re post # 4 where you posted a screen capture of the import dialog.

Under "File handling" do you by any chance have "Make a second copy to" selected.

If so is there full read write privileges to that location?

Grasping at straws here.!

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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