Flash9 Error 1904 Insoluble Problem

[rhondalea]

Each time I try to install Flash, I receive the following error message:

Product: Adobe Flash Player 9 ActiveX -- Error 1904.Module C:\WINDOWS\system32\Macromed\Flash\Flash9d.ocx failed to register. HRESULT -2147220473. Contact your support personnel.

My permissions are exactly as they should be, but I ran subinacl.exe anyway. I have uninstalled and reinstalled countless times--several times with my firewall and virus scanner turned off--and I have also registered the .ocx file manually (successfully, according to the message I received). I have used ERUNT to restore my registry to a date before Flash went wonky (a little more than a week ago).

I have tried several different installer links. Some of them refuse to work because they say there is a newer version available.

When I check IE7's add-ons, there is no Active-X control for me to enable.

I'm at the end of my rope with this, so I hope there will be a fix for it soon.

[rhondalea]

Never mind. I found the fix.

http://labs.adobe.com/technologies/flashplayer9/releasenotes.html#install

Download the Uninstaller
Open the Windows Command Prompt ( Run > cmd ).
Navigate to the directory where the uninstaller was downloaded.
Run "uninstall_flash_player.exe /clean."

Do it twice.

I don't know why the /clean switch makes a difference, but it does. And I don't know why running it twice is required, but it is.

[OMF_UK_IT]

I am a network administrator on my organisations domain. We recently had the 1904 error on a number but not all our machines after rolling out the flash9 active x msi from Adobe.

After many fustrating hours of research and testing. I looked at adobe articals about permissions on the Shockwave.Shockwave registry keys and registering flash9.ocx with regsvr32.exe and had very little luck.

In the end I created .reg file containing certain keys and sub keys (the subkeys is partly what fixed it for me) from a working machine. And copied the full contence from the c:\winodws\system32\macromed\Flash from the working machine to a usb drive.

I then deleted the contence of the c:\winodws\system32\macromed\Flash on the machine with the error and replace them with the copy I took from the good machine.

I then ran the .reg file I created.

This fixed all our machines.

I have attached a copy of the .reg code below, First backup the registry and then if you copy the text below in to a txt file and then rename it to be .reg, and double click it to load in it into the registry.

Then if you go to a web page that uses flash such as a youtube video it will all work fine.

----- copy these files first from a working machine.
--Flash9.ocx
--Flash9f.ocx
--flash.ocx
--FlashUtil9f.exe
--KB913433.inf
--UninstFl.exe

------Here's the reg file

Windows Registry Editor Version 5.00

--0

[HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash]
@="Shockwave Flash Object"
[HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash\CLSID]
@="{D27CDB6E-AE6D-11cf-96B8-444553540000}"

[HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash\CurVer]
@="ShockwaveFlash.ShockwaveFlash.9"

--1

[HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.1]
@="Shockwave Flash Object"

[HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.1\CLSID]
@="{D27CDB6E-AE6D-11cf-96B8-444553540000}"

--3

[HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.3]
@="Shockwave Flash Object"

[HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.3\CLSID]
@="{D27CDB6E-AE6D-11cf-96B8-444553540000}"

--4

[HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.4]
@="Shockwave Flash Object"

[HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.4\CLSID]
@="{D27CDB6E-AE6D-11cf-96B8-444553540000}"

--5

[HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.5]
@="Shockwave Flash Object"

[HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.5\CLSID]
@="{D27CDB6E-AE6D-11cf-96B8-444553540000}"

--6

[HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.6]
@="Shockwave Flash Object"

[HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.6\CLSID]
@="{D27CDB6E-AE6D-11cf-96B8-444553540000}"

--7

[HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.7]
@="Shockwave Flash Object"

[HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.7\CLSID]
@="{D27CDB6E-AE6D-11cf-96B8-444553540000}"

-8

[HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.8]
@="Shockwave Flash Object"

[HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.8\CLSID]
@="{D27CDB6E-AE6D-11cf-96B8-444553540000}"

--9

[HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.9]
@="Shockwave Flash Object"

[HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.9\CLSID]
@="{D27CDB6E-AE6D-11cf-96B8-444553540000}"

Regards,


Jonathan Ford

[1114JR]

I am having the same error, and have had no luck getting this fixed. I installed IE 8 hoping that would be the solution, but did not work. I am not familiar with dos and how to give permissions. Is there an easier fix out there? I have tried uninstalling/re-installing with no success. Any help would be greatly appreciated.

[rhondalea]

I've had no problems with Flash 10.

[1114JR]

I just tried downloading version 10, but still get the same error, referring me to tn_19166.