Camera Raw version 9.3 corrupted PS plugin

[louisd79464044]

Since about a week I am not able to load pictures made with Canon EOS 80D any more in Photoshop version 2017.1. The camera Raw plugin info states Camera Raw 9.3 is installed, opening a RAW picture from out of LR into PS or directly in PS provides an error stating:

This indicates that Camera Raw is not up to date.

Replacing Camera Raw is not possible with the manual update links either, and the CC menu does not allow any changes either:

In short, Camera Raw does not really plug-in in PS, and I cannot use PS any more.

Adobe support has reported it as a bug 3 days ago, but nothing seems to happen since.

This is a serious Bug. I have the same problem reported 3 days ago, and it has been stated as Bug by the technician

I cannot use photoshop any more because my EOS 80D RAW requires Version 9.10 but the Camera Raw plug-in is back on 9.3 now; which is insufficient

Strangely enough the problem has started recently, although I have been working with my 80D RAW pictures in Lightroom about all winter without a problem

Camera Raw 9.10 is needed is stated by PS, but 9.3 does not feel like making any space.

Anyone to get this problem boosted?.

[JJMack]

The Canon 80d requires at least ACR 9.5 why back level to ACR 9.3?

Cameras supported by Camera Raw

[louisd79464044]

If I knew? I got the error messages a few days ago  and found ACR had gone back to 9.3 and is not willing to be removed....or upgraded any more.

I reinstalled PS without effect and would like to know a way to destroy ACR and reinstall...

I also asked support but the guy did not manage either to get it fixed

[D Fosse]

Where do you see 9.3?

There's a confirmed bug in the latest ACR/Lr release that produces this erroneous message. You can ignore it - just click "don't show again" and "open anyway". Things work normally from that point. It will be fixed in the next update.

[louisd79464044]

In PS Help- about plugins -Camera Raw gives:

I now found this 9.3 coupe was resulting from files with the name:  Camera Raw.8bi (as was stated in the PS info file).

I have deleted those files, and installed a 10.9 version of CR manually.

Now I am able to open my RAW files from out of LR in PS again.

However, opening the RAW direct in PS is still a problem and PS does not show RS as plugin any more

[D Fosse]

Yes, Camera Raw.8bi is the name of the ACR plugin.

It has to be installed in the correct folder, so that all the applications using it will find it. I can't recall the exact path, but it's under Common Files. If you install in the PS plugin folder it won't work properly.

[JJMack]

Use menu Help>About Plug-ins>Camera RAW... to see which version you have installed.

[louisd79464044]

If I try to find the version I see a gray field 'about plug-ins' clearly showing the camera raw is not connected.

Also in Lightroom I have that problem

How do I get a new version of Camera raw installed or plugged in ?

[JJMack]

louisd79464044  wrote

If I try to find the version I see a gray field 'about plug-ins' clearly showing the camera raw is not connected.

Also in Lightroom I have that problem

How do I get a new version of Camera raw installed or plugged in ?

If Photoshop menu Help>About Plug-ins is grayed out I believe you have a bad install. Photoshop installs many prug-ins.

The Creative Cloud Desktop application should Install ACR 9.10 and update the Creative Cloud software that uses ACR  to use ACR 9.10 except for  Photoshop CS6 and Adobe Bridge CS6 they should have ACR 9.1.1 installed by the Creative cloud Desktop application.  Lightroom  I do not install but I know Lightroom does not use ACR except to to have Photoshop open your RAW files through ACR with the RAW conversion setting you develop in LR Develop module.

[louisd79464044]

OK thanks.

If LR does not use CR, then where does it get the info to fill the lens correction fields?

It looks I have to update that part anyway now.

[D Fosse]

Lightroom has the ACR engine built into the application. The same raw converter, one a plugin in Photoshop, the other a standalone application with added functionality.

As such, Lightroom uses some of the ACR assets, such as the ACR cache, camera and lens profiles and so on. There is just no need to have separate instances of these. But ACR and Lightroom are separate applications and are updated separately.

To work seamlessly together, the two should be in version sync.