Crash on export

[Anonymous460]

After updating to the latest 2017.2 release of After Effects (14.2.0.198), it's now crashing everytime I try to export from the render queue to Media Encoder. The error message that it gives is:

"crash occurred while invoking plug-in AEDynamicLinkServer"

Also, it often just crashes when I try to open After Effects initially.

Any help, very appreciated!

[Mylenium]

Nobody can tell you anything without exact system info or other technical details.

Mylenium

[Anonymous460]

Hi Mylenium,

It's a PC with 64-bit Windows 10 Pro, NVIDIA K5000 graphics card, 64GB DDR3 RAM

[Szalam]

Have you tried rebooting?

What are your render settings and output module settings? (Screenshots might be the easiest way to show this.)

What is in your composition?

I have a very similar machine and haven't had any problems yet.

[Anonymous460]

After a bit more investigating, it seems to only crash when exporting from the render queue to Media Encoder (CC 2017) when using Plexus v2

[Szalam]

You might try seeing if the Plexus folks have a new version you can download and/or contact their support team.

[Kevin-Monahan]

Hi 40idan,

Sorry for this crashing issue. Did you ever find a solution? Please let us know if our experts’ advice helped you or if you still need help.

Thanks,

Kevin

[wesleyw18990527]

I am having the same problem.  Please help

[Rick Gerard]

Make sure your version of all your installed Adobe apps is up to date. Mismatched versions of AE and PPro and Audition will cause Dynamic Link server to fail.