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Creative cloud email verification fail

New Here ,
Apr 23, 2017 Apr 23, 2017

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Hey, i entered the wrong email that i dont have access to. And i can't log out please help.

Screen Shot 2017-04-23 at 22.05.06.png

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Apr 23, 2017 Apr 23, 2017

This is an open forum, not Adobe support... click below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

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New Here ,
Apr 23, 2017 Apr 23, 2017

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If you are using windows, go to administration and you will find many tools. One is to manage passwords. Find the one you user in error and open and remove it. Then try again with the correct one. Hope this helps. Paul

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New Here ,
Apr 23, 2017 Apr 23, 2017

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thanks, but no I'm using mac

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Community Expert ,
Apr 23, 2017 Apr 23, 2017

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You need to contact Adobe chat using the link I provided to solve the problem of you entering a bad email address

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Community Expert ,
Apr 23, 2017 Apr 23, 2017

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This is an open forum, not Adobe support... click below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines