As a Photography Plan subscriber, why has Photoshop reverted to a trial version? [was: Bumfuzzled!!]

[daled33306041]

I pay the monthly subscription for Photoshop and Lightroom. I tried to open an image in Photoshop today and it says I have to start a trial subscription?   I already subscribe! Ideas?????

[Sebastian Bleak]

Hi Daled

Are you a new subscriber? First time in the Cloud? If so, I think you'll see that during the first week, then your paid subscription kicks in. If the problem continues, I'd call them directly. In my experience, they're really good at correcting any issues

[davescm · Accepted solution]

Try signing out of the CC desktop and then signing back in again.

Stop Creative Cloud from reverting to trial mode

Dave