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Computer : iMac early 2008 running OS X El Capitan V10.11.6
Camera: Nikon D3400 - importing via card reader from SanDisk miniSD
If I import the photos to the lightroom web app, they all import fine. But when I try to import any RAW files to the desktop app, I get the error message "Preview Unavailable for This File" and if I try to import one of the photos I get an error message saying that Lightroom does not support the file version.
I have tried some of the other fixes I have seen on here such as Preferences>Performance>uncheck use Graphics Processor, recalibrating my screen, restarting, uninstalling and reinstalling... I'm not sure what else to do.
Please help!
Which exact version of Lightroom are you running?
Do you need to update it to support the new files?
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Which exact version of Lightroom are you running?
Do you need to update it to support the new files?