Error opening protected documents on Ipad

[Ana_M_Conde]

With the latest version of adobe reader for Ipad shows repeated errors when opening documents protected with Adobe LiveCycle Rights Management. Finally opens the document.

This error does not occur when opening the same document on pc or Android. Does anybody have the same error? How can I solve that?

[AkanchhaS]

Hi AnaMConde,

Could you please share the document with us, We would like to reproduce the same at our end to see whether it is document specific issue or a problem with the application itself?

I have shared the email address via private message. You may send the file on the that email, mentioning the forum thread and your forum screen name in the subject line.

Would be waiting for the update.

Regards,

Akanchha

[Ana_M_Conde]

Hi!

I have already sent a protected test file.

Regards.