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Switching from Photography Plan to Student All Apps Creative Cloud

New Here ,
Apr 24, 2017 Apr 24, 2017

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I currently have a normal Creative Cloud Photography Plan that won't end for several more months. I'm needing to switch to a Student All Apps plan. When I go to buy the student plan, it shows a product order conflict, since I'm already paying for photoshop. It then prompts me to upgrade my current subscription, but when I click that option and try to switch my plan, it takes me to a page with all of the upgrade options. None of them are the student version though. How do I switch to the student all apps plan without having to pay for canceling the photography plan early?

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correct answers 1 Correct answer

Community Expert , Apr 24, 2017 Apr 24, 2017

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Community Expert ,
Apr 24, 2017 Apr 24, 2017

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using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Guide ,
Apr 25, 2017 Apr 25, 2017

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Hi,

Switching from normal plan to student plan is not possible,you need to call customer support to cancel the current one and place a new order for student subscription .

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