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Cant Export in LR CC (2015)

New Here ,
Apr 24, 2017 Apr 24, 2017

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When trying to export an image the export screen doesnt come up and the program get stuck.
I had no issues before, i could export several times without any problems.
The problem has showing up since yesterday.

I have uninstall and re-install already. It doesnt help.

Please help me out..

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correct answers 1 Correct answer

Community Expert , Apr 24, 2017 Apr 24, 2017

Which operating system?

Did you update to 6.10 / 2015.10 after the reinstall?

Try resetting the preferencesResetting Preferences in Lightroom CC/6

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Community Expert ,
Apr 24, 2017 Apr 24, 2017

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Which operating system?

Did you update to 6.10 / 2015.10 after the reinstall?

Try resetting the preferencesResetting Preferences in Lightroom CC/6

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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New Here ,
Apr 25, 2017 Apr 25, 2017

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Thanks for your answer McLion.
Im using:

Lightroom-version: CC 2015.10 [ 1111918 ]

Licentie: Creative Cloud

Besturingssysteem: Windows 10

Versie: 10.0

Toepassingsarchitectuur: x64

Systeemarchitectuur: x64

Aantal logische processors: 4

Processorsnelheid: 3,0 GHz

Ingebouwd geheugen: 8075,3 MB

Beschikbaar fysiek geheugen voor Lightroom: 8075,3 MB

Fysiek geheugen gebruikt door Lightroom: 361,8 MB (4,4%)

Virtueel geheugen gebruikt door Lightroom: 450,5 MB

Aantal GDI-objecten: 341

Aantal gebruikersobjecten: 872

Aantal proceshandelingen: 1034

Cachegeheugengrootte: 47,5MB / 1762,8MB (2,7%)

Maximumaantal door Camera Raw gebruikte threads: 4

Camera Raw SIMD-optimalisatie: SSE2,AVX

Virtueel geheugen Camera Raw: 31MB / 4037MB (0%)

Dpi-instelling systeem: 96 dpi

Bureaubladcompositie ingeschakeld: Ja

Schermen: 1) 1920x1080, 2) 1280x1024

Invoertypen: Multi-aanraking: Nee, Geïntegreerde aanraking: Nee, Geïntegreerde pen: Nee, Externe aanraking: Nee, Externe pen: Nee, Toetsenbord: Nee

GPU-info:

GeForce GTX 760/PCIe/SSE2

Check OpenGL support: Passed

Vendor: NVIDIA Corporation

Version: 3.3.0 NVIDIA 381.65

Renderer: GeForce GTX 760/PCIe/SSE2

LanguageVersion: 3.30 NVIDIA via Cg compiler


I am gonna try to reset the preferences now.

Are my presets resetting too?

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New Here ,
Apr 25, 2017 Apr 25, 2017

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The Shift and Alt Keys on my PC are not working to reset my preferences. Do you know another way to do that?

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New Here ,
Apr 25, 2017 Apr 25, 2017

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The problem is solved. Im using 2 screens. My second screen is normally always turned off. The export screen was opening on my second one. I didnt move it to there.   But anyways im very happy. Thanks for your help.

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Community Expert ,
Apr 25, 2017 Apr 25, 2017

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Anyhow, I'm happy it works for you now

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