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Adobe Character Animator Not Opening (can't fetch cmaps)

New Here ,
Apr 25, 2017 Apr 25, 2017

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Hello,

I installed Character Animator to my computer recently and was able to play around in it for a bit, but one day when I tried to open it, an error popped up instead that says "can't fetch cmaps" and the program itself doesn't start.

20170425.JPG

I tried restarting my system and uninstalling and reinstalling Character Animator, but the error still pops up whenever I try to open the program. Help for a fix would be much appreciated. Thank you!

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correct answers 1 Correct answer

New Here , Apr 25, 2017 Apr 25, 2017

I ended up finding the solution elsewhere in the Adobe forums: I had to repair my font cache by deleting "Fntcache.dat" from my System32 folder and restarting my system. It opened with no issues. Thank you Mylenium!

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New Here ,
Apr 25, 2017 Apr 25, 2017

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I ended up finding the solution elsewhere in the Adobe forums: I had to repair my font cache by deleting "Fntcache.dat" from my System32 folder and restarting my system. It opened with no issues. Thank you Mylenium!

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