11 Replies Latest reply on May 1, 2017 6:00 AM by veroniquel65268361

    Adobe Digital Editions Refuses to Deauthorize

    elizabethw49346322 Level 1

      Let me start by saying that ADOBE CUSTOMER SERVICE  IS HORRIBLE! Seriously I contact customer service and they say go search our forum.  How about you just answer my damn question.

      I have followed the directions to deauthorize and it repeatedly tells me "Unable to deauthorize."   Please fix now.  This is not a complex error.  Why should I spend half an hour with your customer service to be told to go post on a forum when they should be able to simply respond.