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After Effects OpenGL won't open

New Here ,
Apr 27, 2017 Apr 27, 2017

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Hi, I have problem with After Effect .

I started trial version last time on my new machine first time worked perfectly after 3 weeks I couldn't open it, Error message :

After Effects error: After Effects crashed previously attempting to initialize OpenGL. Consult the manufacturer of your graphics cad for a compatible OpenGL driver

I'm do not doing anything, I update latest version my graphics card " Geforce 980 Ti " I'm tired now one week spend in this problem install, reinstall, many tutorials on YT . What is going on ? Why I can't opened it now ? Please help!

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LEGEND ,
May 02, 2017 May 02, 2017

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Try resetting AE's preferences.

Try an older version of your driver.

What operating system are you using?

Try uninstalling and reinstalling After Effects.

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Adobe Employee ,
May 30, 2017 May 30, 2017

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Hi EbieE,

Are you still facing this problem? If not, let us know how you solved it. If so, please let us know so we can assist you further.

Thanks,

Kevin

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