Signature Box Grays out after Saving the document

[Akash_kg]

Hi there,

My issue is when i fill the details in the PDF document and save it, the Signature Box grays out after saving it.

Meet the Experts​

https://drive.google.com/open?id=0B90sID1twqIPUUVFYl9wTTlCcVE

https://drive.google.com/open?id=0B90sID1twqIPT3V2blRJU3R6ajA

Could someone please assist me on this.

This is a bit urgent.

Thanks in advance

[Tariq Dar]

Hi Akashkg,

Sorry for the delay in response.

There is a possibility the file is created in LiveCycle Designer and may the files is Reader extended. When you are saving the file Reader extension rights are gone.

To confirm, open file in Acrobat>File>Properties>Security tab. Check if you have rights to sign the document. Check for the file before saving it and after saving it.

Let us know if that helps.

-Tariq Dar.