Hi Noelle,
I've been having the same problem in IE 6. Three points I've
noticed.
- This missing navigation panel went missing just 2 weeks
ago. Since then, some browser security patches have been installed
on our workstations. This error message appears in my browser
(Internet Explorer error message) when I open an index page:
'Line: 222
Char: 3
Error: Automation server can't create object
Code: 0
URL:
http://.../WebHelp/whskin_pdhtml.htm'
- Everyone else in my group and elsewhere on our network can
view my WebHelp packages perfectly; only I, the one who actually
has RoboHelp installed, cannot.
- To test this, I installed from disk onto a test machine (a
very 'clean' client), and everything worked very nicely. The pane
was there.
- Someone else has reported this problem in a Google group
about 2 weeks ago (macromedia.robohelp.webhelp).
- When I try to edit a skin from within a RoboHelp project, I
get the same message (as above; the suspect file being in
..\Temp\skinpreview_0\whskin_pdhtml.htm.
I haven't seen any suggestions for resolution yet. Because of
project deadlines, I will have to work 'blind' in the left panel,
and view layouts on someone else's PC. When the time comes, I think
I'll request a re-cloning of my PC.
I use RoboHelp for Word X5.0.2, generating WebHelp, IE 6.0...
I can't comment on RoboHelp 7.
Hoping an answer comes soon,
bptlo